Practical support for computers, servers, networks, cloud systems, backups and security throughout Raleigh, Durham and surrounding Triangle communities.
Windows • Linux • macOS • Servers • Networks • Cloud
Computers and networks are tools. They should help your business operate, help your employees work and help your home technology do what you need it to do.
network-connection.net provides hands-on IT support across Windows, Linux and macOS environments. We also work with servers, networks, virtualization, cloud systems, backup infrastructure and cybersecurity.
That means you do not need one company for your Windows PCs, another for Linux servers, another for networking and another for cloud infrastructure. We can look at the technology as a complete system.
Support ranging from an individual workstation problem to the systems running an entire organization.
Ongoing and project-based technical support for small businesses and organizations.
Business IT →Windows desktops, laptops, applications, troubleshooting and Windows Server environments.
Windows Support →Linux administration, server maintenance, migrations, web servers, services and containers.
Linux & Server Support →Mac troubleshooting, configuration, networking, upgrades and integration with mixed environments.
Mac Support →Routers, switches, wired networks, Wi-Fi, troubleshooting and network infrastructure.
Network Support →Cloud servers, migrations, storage and infrastructure using the platform that fits the job.
Cloud Services →Virtual machines, host systems, consolidation, containers and virtual infrastructure.
Virtualization →Backup design, off-site copies, cloud backup, recovery planning and restore testing.
Backup & Recovery →Practical security, system hardening, access controls, patching and risk reduction.
Cybersecurity →Computer support, home networking, Wi-Fi, backups and technology assistance for residential clients.
Home Technology →Different environments have different priorities. We support both.
Small businesses need reliable systems without necessarily needing a full-time internal IT department.
Home technology can become surprisingly complex. We help make it manageable.
The right cloud platform depends on the application, budget, workload and business requirements.
We can work with major cloud providers as well as traditional on-premises servers and hybrid environments.
Services can include cloud servers, migrations, storage, backups, DNS, networking, web infrastructure, virtual machines and application hosting.
Start with the problem. Understand the environment. Then choose the solution that makes sense.
We identify what is happening, what systems are involved and what you actually need the technology to accomplish.
We troubleshoot the immediate problem and recommend a solution appropriate for your environment rather than forcing unnecessary technology into it.
Where useful, we identify ways to improve reliability, backup, security, performance or maintainability going forward.
network-connection.net serves homes, businesses and organizations throughout Raleigh, Durham and surrounding Triangle communities.
On-site support is available throughout the local service area, with remote and cloud support used where appropriate.
Straight answers to common IT support questions.
We support Microsoft Windows, Windows Server, Linux, Linux servers and Apple macOS. We can also work with environments containing more than one operating system.
Yes. We support small businesses that need professional IT assistance without maintaining a full-time internal IT department. We can also assist organizations that already have internal technical staff and need additional project or infrastructure support.
Yes. We support Linux servers, Windows servers, web servers, file servers, virtual machines, Docker containers and other infrastructure.
Yes. We work with Amazon Web Services, Microsoft Azure, Google Cloud and DigitalOcean, as well as hybrid environments combining cloud and local infrastructure.
Yes. We can help evaluate critical systems, design backup strategies, maintain off-site or cloud copies, document recovery procedures and test restoration.
Our primary service area is Raleigh, Durham and surrounding Triangle communities including Wake Forest, Cary, Rolesville and nearby areas.
Whether the problem is one computer, a business network, a server, a backup system or cloud infrastructure, tell us what you are trying to accomplish.